Four Points by Sheraton Puebla | Hotel in Puebla, Mexico

| 9.3 (1110 Reviews) |   Pet Friendly  7 Bathrooms  18 Guests
Puebla Hotel | Four Points by Sheraton Puebla

Hotel with Toiletries, Bar and Accessibility

Located in Puebla, 5 miles from Acrópolis Puebla, Four Points by Sheraton Puebla provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and organizing tours for guests. Every room is equipped with a coffee machine, while selected rooms include a terrace and others also provide guests with city views. Guest rooms in the hotel are equipped with a flat-screen TV and a hairdryer. Guests at Four Points by Sheraton Puebla can enjoy a buffet breakfast. Guests at the accommodation will be able to enjoy activities in and around Puebla, like cycling. Biblioteca Palafoxiana is 3 miles from Four Points by Sheraton Puebla, while Estrella de Puebla is 3.7 miles away. Hermanos Serdán International Airport is 12 miles from the property.

Four Points by Sheraton Puebla is located in Puebla.

This 158 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Internet, Kitchen, and several others. This is a 4 star rated property and has over 1110 reviews with the average score of 9.3 . Coming to Puebla and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 158 Bedrooms Hotel if you want to learn more about this Casai place in Puebla. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Puebla in Puebla is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Puebla”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Boulevard Hermanos Serdán No. 102, Puebla, 72060, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Breakfast in the room
  • Kids' meals
  • Restaurant
  • Snack bar
  • Fruit
  • Kid-friendly buffet
  • Special diet meals (on request)
Parking
  • Private Parking
  • Free parking
  • Accessible parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Lowered sink
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Fitness center
  • Fitness
  • Cycling
General
  • Smoke-free property
  • Convenience store on site
  • Facilities for disabled guests
  • Safe
  • Elevator
  • Air conditioning
  • Pet friendly
  • Non-smoking rooms
  • Wifi in all areas
  • Heating
Guest Services
  • Baggage storage
  • 24-hour front desk
  • Laundry
  • Suit press
  • Packed lunches
  • Room service
  • Dry cleaning
  • Valet parking
  • Meeting/Banquet facilities
  • Business center
  • Tour desk
  • Ironing service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Key card access
  • CCTV outside property
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • First aid kits available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
9.17
Location:
9.08
Staff:
9.27
Facilities:
9.24
Comfort:
9.47
Cleanliness:
9.49
Anne-Marie
Aug 28, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Traditional, Guest room, 1 King, City view
Room Type: Double
Room Size: 7 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Safe, Air conditioning, Iron, Heating, Smoke Alarm

Media & Technology

Radio, Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Mobile hotspot device

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Extra long beds (> 6.5 ft)

Services

Wake-up service

View

City view, Quiet street view, Landmark view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standar Queen Room with Two Queen Beds and Volcano View
Room Type: Twin
Room Size: 7 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Safe, Air conditioning, Iron, Heating, Smoke Alarm

Media & Technology

Radio, Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Mobile hotspot device

Living Area

Desk

View

View, Landmark view, Mountain view

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Traditional with One King Bed and Volcano View
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Grand Traditional with One King Bed and Volcano View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Safe, Air conditioning, Iron, Heating, Smoke Alarm

Media & Technology

Radio, Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Mobile hotspot device

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Extra long beds (> 6.5 ft)

Services

Wake-up service

View

Landmark view, Mountain view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Terrace Suite, Suite, 1 King, City view, Balcony
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Shower, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Safe, Air conditioning, Iron, Heating, Smoke Alarm

Media & Technology

Radio, Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Mobile hotspot device

Outdoors

Patio, Balcony, Terrace

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

City view, Mountain view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with One King Bed, Balcony and Volcano View
Room Type: Double
Room Size: 10 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Shower, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Safe, Air conditioning, Iron, Heating, Smoke Alarm

Media & Technology

Radio, Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Mobile hotspot device

Outdoors

Patio, Balcony, Terrace

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Alarm clock, Extra long beds (> 6.5 ft)

Services

Wake-up service

View

City view, Mountain view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Queen Room with Two Queen Beds with Bath Tub and Volcano View
Room Type: Double
Room Size: 7 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds with Bath Tub and Volcano View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Shower, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Safe, Air conditioning, Iron, Heating, Smoke Alarm

Media & Technology

Radio, Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Mobile hotspot device

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

View

Landmark view, Mountain view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Traditional Standard King Room - Accessible
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Traditional Standard King Room - Accessible

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Shower, Walk-in shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

Media & Technology

Radio, Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Mobile hotspot device

General

Ironing facilities, Air conditioning, Iron, Heating, Smoke Alarm

Services

Wake-up service

Bedroom

Alarm clock

View

Mountain view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Shower chair, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Toilet with grab rails

Room Amenities

Non-feather pillow, Feather pillow

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Puebla hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puebla hotel?

Check-in time for Puebla hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puebla hotel have a swimming pool?

Yes, this Puebla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puebla hotel?

Best-rates for the Puebla hotel starts from $59 per night with includes Kitchen, Parking, Security/Safety, Wellness Facilities, Entertainment, Laundry, Restaurant, Air Conditioner, Pool, Wheelchair Accessible, Business Services, Sports/Activities, Child Friendly, Toiletries, Bar, Pet Friendly, Accessibility, Fireplace/Heating, Guest Services, Breakfast, Internet with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puebla hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puebla hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puebla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puebla hotel?

Based on the information reported by the owner or manager, the Puebla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puebla hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puebla hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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